Shipping & Returns

Shipping
Your order should be delivered within 10 working days following order confirmation.

Returns
We provide our customers with a full product guarantee. If you have been sent the wrong product or if your product is faulty/damaged it will be replaced with a new one.
Furthermore, we offer you a 14-day money back guarantee. If you are dissatisfied with your purchase, you will receive a full refund provided you have returned the product unused. If you would like to return a product, contact us before you do that.


Delivery dates
If you have questions about the delivery dates, please contact Noolan's Customer Service info@noolan.com.

Shipping cost
The shipping is 4,90€ within the Nordic countries (Finland, Sweden, Norway, Denmark and Iceland).
Shipping to the rest of EU 10€, outside EU 15€. We ship worldwide.

Undeliverable parcels
If you have a parcel which is undeliverable you will always receive a reminder. If a courier is unable to deliver a parcel after a few attempts, it will be sent back to us. We will then apply a charge of 9.90 € to cover the costs we have incurred in connection with the undeliverable parcel.

NOTE!
Customers outside EU

International customers outside the EU (European Union), please note that in some cases you might be subjected to customs, import taxes or brokerage fee when ordering from us at Noolan, please check with your local customs office for your local rules and regulations.

We don´t deduct VAT for international orders.